Terms of Service for UbuntuGIG

Effective Date: 07/01/2021

Welcome to UbuntuGIG! These Terms of Service (“Terms”) govern your access to and use of UbuntuGIG (“we,” “us,” “our”) and its website, mobile application, and services. By accessing or using UbuntuGIG, you agree to these terms. If you do not agree, you must not use the platform.

1. Overview

UbuntuGIG is a freelance marketplace connecting African talent with clients worldwide. These Terms constitute a binding agreement between you (“User,” “you”) and UbuntuGIG, whether you are a freelancer, client, or visitor.

2. Eligibility

To use UbuntuGIG, you must:

• Be at least 18 years old or the legal age in your jurisdiction.
• Have the legal capacity to enter into binding contracts.
• Comply with all applicable laws and regulations.

If you use UbuntuGIG on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.

3. User Accounts

To access UbuntuGIG’s services, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.

UbuntuGIG reserves the right to suspend or terminate accounts for violations of these Terms or suspicious activity.

4. Services

a. Freelancer Services

Freelancers create profiles to showcase their skills, submit proposals, and offer services. Freelancers are responsible for:

• Delivering quality work as agreed upon with the client.
• Honoring deadlines and adhering to agreed-upon terms.

b. Client Services

Clients post projects, hire freelancers  and provide compensation for completed work. Clients are responsible for:

• Clearly outlining project requirements.
• Timely payment for services rendered.

5. Payments

a. Escrow System

UbuntuGIG uses an escrow system to ensure secure transactions:

• Clients deposit funds into escrow before work begins.
• Funds are released to freelancers upon project completion and client approval.

b. Fees

UbuntuGIG charges service fees for using the platform, deducted from payments made to freelancers or billed to clients. Fee details are provided during the transaction process.

c. Payment Disputes

Disputes over payments or project outcomes must be reported promptly. UbuntuGIG will mediate disputes but cannot guarantee a resolution favorable to all parties.

6. Prohibited Conduct

Users must not:

• Engage in fraudulent or misleading activities.
• Post illegal, offensive, or inappropriate content.
• Circumvent the platform by conducting transactions outside of UbuntuGIG.
• Interfere with the platform’s operation or security.

Violation of these rules may result in account suspension, termination, or legal action.

7. Intellectual Property

• User Content: Users retain ownership of the content they create and share. By uploading content, you grant UbuntuGIG a non-exclusive license to use, display, and promote it.
• Platform Content: UbuntuGIG owns all rights to the website, app, trademarks, and proprietary tools. Users must not copy, modify, or distribute this content without authorization.

8. Disclaimers

UbuntuGIG is a platform for connecting freelancers and clients. We:

• Do not guarantee the quality, suitability, or legality of services provided by users.
• Are not responsible for disputes between users.
• Do not warrant uninterrupted or error-free platform operation.

9. Limitation of Liability

To the fullest extent permitted by law, UbuntuGIG is not liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, revenue, or business opportunities arising from platform use.

10. Termination

UbuntuGIG reserves the right to:

• Terminate or suspend your account for violations of these Terms.
• Discontinue or modify the platform at any time without notice.

Users may terminate their accounts by contacting support.

11. Dispute Resolution

a. Governing Law

These Terms are governed by the laws of [Insert Country/Region].

b. Arbitration

Disputes must first be resolved through good-faith negotiations. If unresolved, disputes will be settled by binding arbitration in accordance with [Insert Arbitration Rules].

12. Modifications to Terms

UbuntuGIG may update these Terms periodically. Continued use of the platform after updates signifies your acceptance of the revised Terms.

13. Contact Information

For questions or concerns about these Terms, contact us at:

Email: support@ubuntugig.com

Address: UbuntuGIG Headquarters, [Insert African Country and Address].

By using UbuntuGIG, you agree to abide by these Terms and help foster a trustworthy and professional community. Thank you for choosing UbuntuGIG!